Job title: Supervisor, Regional Technical Operations
Firm: IHS Towers
Job description: Firm DescriptionIHS Towers is likely one of the largest impartial house owners, operators, and builders of shared telecommunications infrastructure on the planet by tower rely and is the one towerco solely targeted on the rising markets. The Firm has greater than 40,000 towers throughout its 11 markets, together with Brazil, Cameroon, Colombia, Côte d’Ivoire, Egypt, Kuwait, Nigeria, Peru, Rwanda, South Africa, and Zambia. For extra data, please go to:Job DescriptionAs Supervisor, Technical Operations, you’ll guarantee community high quality requirements and repair commitments are achieved by efficient monitoring and coordination of regional technical employees throughout assigned area. Additionally, act as main interface with administration on technical and engineering deliverables throughout the area.Key Roles & DutiesOperations
- Handle and preserve relationships with inner stakeholders and exterior companions throughout the assigned area.
- Display thorough understanding of Operations & Upkeep (O&M) duties and regional targets. Encourage team-members in the direction of achievement of such duties and targets.
- Talk related data and suggestions from administration to Discipline Operations Crew Leaders, Discipline Service Engineers, Technicians and Contractors.
- Monitor administration of community property throughout area and set off consequence administration the place proof of mismanagement arises.
- Assessment want for Capex alternative and set off alternative request course of.
- Guarantee all studies (statistical and registers) are correct and obtainable as and when due. • Present inputs to the regional finances.
- Notify Service Upkeep Contractors (SMCs) of websites the place they’re required to deploy safety and make sure that High quality Auditors (QAs) are promptly knowledgeable of safety deployment to websites because it happens.
- Guarantee optimum provide of diesel to websites to stop web site downtime. Additionally, talk diesel must the Affiliate Director, Operations.
- Guarantee SMCs perform Website Readiness Audits and escalate points to Regional Undertaking Coordinator for decision.
- Collate day by day Decommissioned Asset Checklists and validate with Discipline Service Engineers earlier than forwarding to Undertaking Coordinator.
- Populate Buyer Improve Request Kinds (CURFs) and share with Regional QAs to make sure all CURF necessities are met.
- Handle and appraise efficiency of Discipline Operations Crew Leaders based mostly on set Key Consequence Areas (KRAs). Establish coaching wants and act as mentor to subordinates.
- Steer weekly governance conferences and engagements. • Guarantee required instruments of commerce can be found to team-members and utilized successfully and effectively.
- Monitor progress on all O&M deliverables throughout the area and supply well timed suggestions to the Affiliate Director, Operations to boost decision-making.
- Proactively talk O&M standing, points and dangers to administration.
- Share accountability for total regional compliance with insurance policies, procedures, and methodologies.
- Conduct common standing conferences with all stakeholders, guaranteeing follow-through on all agreed actions, wants and necessities.
- Guarantee easy and well timed integration of latest community components into the operational community.
- Handle and guarantee conformity to high quality processes and methods.
- Guarantee all business duties similar to Provide Chain invoicing and mission execution obtain immediate consideration throughout all management factors throughout the area.
Normal Duties
- Promote communication amongst colleagues to drive data stream and curb issues that come up.
- Put together and submit studies to the Affiliate Director, Operations on all issues referring to regional operations.
- Handle relationships with companions/ distributors.
- Carry out different duties as assigned by the Affiliate Director, Operations.
Practical Competencies:
- Engineering Administration
- Logistics Administration
- Contacts Administration
- Undertaking Administration
- Community Operations Administration
- Community Audits
- Enterprise Planning
- Monetary Acumen
Behavioural Competencies:
- Collaboration & Teamwork
- Main & influencing
{Qualifications}
- Bachelor’s diploma in Telecommunications Engineering, Electrical/ Digital Engineering, and/ or every other associated self-discipline.
- Skilled certifications similar to CCNA or PMP can be an added benefit.
- +10 years’ associated expertise in telecoms operations and upkeep
Further DataOrganizational CompetenciesBuyer Focus – Individuals demonstrating this competency perceive & exceed our clients’ wants. They develop trusted, dependable & collaborative relationships. They’re constantly working to the very best requirements of service & supply.Innovation – Individuals demonstrating this competency consistently search new & improved methods to ship our merchandise & providers. They champion engineering & expertise growth, and work to create a collaborative and supportive working atmosphere.Integrity – Individuals demonstrating this competency are open & trustworthy in every part they do. They help financially & environmentally sustainable development. They make socially accountable selections and deal with their stakeholders with respect.Be Daring – Individuals demonstrating this competency are thorough in analyses & decision-making. They’re brave in increasing current markets & creating new ones. They confidently pursue applicable monetary returns and are forward-thinking and bold.Sustainability- Individuals demonstrating this competency are consistently looking for to create optimistic influence within the communities we serve.Our Imaginative and prescientIHS is dedicated to bettering the standard and availability of telecommunications infrastructure, the lifeline for an more and more linked world. We’re devoted to serving to create a sustainable future for the communities by which we function, and our sustainable technique is structured round 4 pillars: ethics and governance, atmosphere and local weather change, schooling and financial development, and our individuals and communities.
Anticipated wage:
Location: Lagos, Lagos State
Job date: Solar, 06 Oct 2024 22:42:46 GMT
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