Lagos, Nigeria – The Federal Competitors and Client Safety Fee (FCCPC) has issued a stern warning to Ikeja and Eko electrical energy distribution firms (IKEDC and EKEDC) concerning their deliberate alternative of Unistar meters.
The fee cautioned that any try and proceed in defiance of FCCPC’s order will entice extreme penalties, underscoring its dedication to defending shopper rights in opposition to unauthorised actions by service suppliers.
The directive to halt all actions associated to the Unistar meter alternative comes amid rumours suggesting that the electrical energy distribution firms could disregard FCCPC’s mandate.
The fee emphasised that the directive stays in full impact, and any try by the DisCos to behave opposite to this order could be thought of a severe breach of the Federal Competitors and Client Safety Act (FCCPA), 2018.
In its assertion, FCCPC clarified that the latest approval of recent meter costs by the Nigerian Electrical energy Regulatory Fee (NERC) has no reference to the proposed Unistar meter alternative by IKEDC and EKEDC.
FCCPC reiterated that the deliberate alternative had been invalidated by each FCCPC and NERC and as of now, there isn’t a indication that the DisCos have violated this directive. Any resolution to switch meters should comply absolutely with NERC’s Order on Structured Alternative of Defective and Out of date Finish-user Buyer Meters, issued as Order No. NERC/246/2021.
The fee highlighted that underneath this order, any meter alternative should happen promptly, with minimal disruption to service, and at no extra value to the buyer. The order additionally mandates that prospects should not be subjected to estimated billing attributable to delays in meter set up.
“Shoppers needs to be assured that the FCCPC is dedicated to making sure strict adherence to those laws,” the assertion learn. “Non-compliance by Ikeja and Eko DisCos will likely be met with penalties as prescribed underneath present shopper safety legal guidelines.”
The FCCPC urged customers who encounter makes an attempt by Ikeja or Eko DisCos to defy the directive to report such incidents instantly by way of the fee’s devoted electrical energy grievance line at 08119877785.
Get Sooner Information Replace By Becoming a member of Our: WhatsApp Channel
All rights reserved. This materials, and different digital content material on this web site, will not be reproduced, revealed, broadcast, rewritten or redistributed in entire or partially with out written permission from CONVERSEER. Learn our Phrases Of Use.
