Job title: Department Supervisor
Firm: WorkNigeria
Job description: Job Title: Department SupervisorStories to: Regional Gross sales SupervisorJob Grade: BO – AMAreas: LAGOS, SOUTH EAST, SOUTH WEST, SOUTH SOUTH (DELTA, EDO, BAYELSA, PORTHARCOURT,CROSS RIVERS, AKWA-IBOM)Job AbstractOur consumer, a number one business financial institution in Nigeria, is hiring Department Managers. The perfect candidate will likely be liable for the Department Progress, Profitability, Gross sales, Service and Personnel Administration in step with assigned Funds.Duties/ Duties:
- Oversee EMS and different department conferences
- Common environmental scanning to determine enterprise alternatives.
- Guarantee collaboration amongst all models of the department.
- Make sure the department has enough work instruments.
- Guarantee environment friendly and well timed service supply in any respect touchpoints in step with the banks service grid.
- Drives department funds.
- Buyer engagement (Bodily and Digital).
- Overview and advocate loans for approval
- Handle mortgage portfolio.
- Chargeable for the group’s Gross sales/Service plan.
- Make sure the department atmosphere is in step with the Financial institution’s commonplace
- Periodic evaluate of direct stories
- Put together and current department efficiency
- Conduct enterprise premises spot test
KPI
- Overview of outer enterprise premises, civil guards dressing and ATM gallery.
- Conduct EMS and evaluate of each day quantity stories.
- Overview and affirmation on earlier days efficiency of account officers.
- Buyer engagement (digital) to Prime 20 department prospects.
- Go to recognized 5 prospects/prospects.
- Monitor the CLOSA agents- their exercise and general efficiency.
- Overview of Pre-call memos
- Overview and advice of loans
- Overview and approval of department bills.
{Qualifications}/Necessities
- At the least 6 years expertise in gross sales, customer support, together with not less than 1 12 months in a supervisory function.
- In-depth information of retail insurance policies, procedures, and department operations.
- Sturdy Credit score/Monetary Evaluation Expertise
- Understanding of lending rules.
- Capacity to affect, encourage, and practice others
- Drawback fixing expertise.
- Efficient communication/Presentation expertise
- Good Interpersonal Expertise
- Battle Administration Expertise
- Managerial/Administrative Expertise
- Staff constructing
Technique of Utility: and certified candidates ought to ahead their CVs to careers utilizing the job title and placement as the topic of the e-mail.
Anticipated wage:
Location: Nigeria
Job date: Thu, 31 Oct 2024 23:16:00 GMT
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