Clinic Practice Manager Job at mDoc Healthcare

Job title: Clinic Follow Supervisor Job at mDoc Healthcare

Firm:

Job description: mDoc is digital well being begin up that leverages behavioral science, knowledge, expertise and high quality enchancment methodologies to enhance entry to high quality healthcare for folks with continual well being wants in sub-Saharan Africa. We’re in search of an all-star product suite result in be part of our staff. Our ethos is etched within the perception that augmenting the healthcare & expertise panorama is paramount to serving to Africa unlock its true potential. We’re on a mission to remodel how African healthcare shoppers obtain the assist they should stay longer, more healthy, happier and extra productive lives.We’re recruiting to fill the place under:Job Place: Clinic Follow SupervisorJob Location: Lagos, Nigeria
Job Kind: Full-timeJob Abstract

• mDoc is in search of an skilled and motivated Clinic Follow Supervisor to supervise our tech-enabled well being hubs.
• This particular person will drive all facets of operations, together with income era, affected person well being outcomes, staff administration, and clinic effectivity.
• The best candidate has a background in healthcare operations, excels in a dynamic setting, and has a ardour for bettering major care entry particularly nearly.

Key Tasks:
Operational Administration:

• Oversee each day operations throughout all well being hubs, making certain high quality, consistency, and effectivity.
• Implement, monitor, and constantly enhance operational workflows, leveraging expertise to optimize processes.
• Guarantee regulatory compliance, sustaining a excessive customary of care and affected person security.

Monetary & Income Era:

• Develop and execute methods to drive income era and profitability for every hub.
• Monitor monetary efficiency, handle budgets, and analyze monetary knowledge to satisfy or exceed income targets.
• Determine alternatives to cut back prices and enhance monetary effectivity.

Affected person Well being Outcomes & High quality Assurance:

• Collaborate with healthcare suppliers and scientific employees to make sure wonderful affected person care and well being outcomes.
• Implement and monitor high quality enchancment initiatives, leveraging knowledge and analytics to measure success.
• Handle affected person suggestions and preserve excessive affected person satisfaction scores.

Group Management & Improvement:

• Recruit, onboard, and handle clinic employees, fostering a tradition of excellence and teamwork.
• Conduct common efficiency evaluations and supply teaching {and professional} growth alternatives.
• Lead staff conferences, talk firm goals, and drive employees engagement.

Know-how Integration:

• Make sure the efficient use of expertise throughout the hubs, together with EMR techniques, affected person engagement platforms, and operational instruments.
• Troubleshoot and resolve tech-related points, coordinating with IT assist as wanted.
• Prepare employees on new expertise options and keep present with healthcare tech traits.

Group Engagement & Affected person Progress:

• Drive affected person quantity progress by way of group outreach and native partnerships.
• Develop and implement affected person acquisition and retention methods to extend hub utilization.
• Symbolize Trove Well being locally, constructing relationships with stakeholders and companions.

{Qualifications}

• Bachelor’s diploma in Healthcare Administration, Enterprise, Public Well being, or associated discipline (Grasp’s in Enterprise Administration most popular).
• 5+ years of expertise in healthcare operations, clinic administration, or apply administration.
• Sturdy monetary acumen with expertise in income era and budgeting.

Anticipated wage:

Location: Lagos, Lagos State

Job date: Wed, 06 Nov 2024 05:24:31 GMT

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