The Federal Airports Authority of Nigeria (FAAN) and Worldwide Air Transport Affiliation (IATA) have commenced talks on partnership to deepen air passenger expertise.
The 2 important service suppliers, throughout a current courtesy go to by IATA Vice-President to FAAN Headquarters in Lagos, underscored the significance of expertise and improved collaboration amongst companies in enhancing the situations of Nigerian airports.
The Vice-President for Africa and the Center East of IATA, Kamil Alawadhi, acknowledged the current administration’s enhancements of the airports and counseled FAAN’s dedication to sustaining security, safety, and passenger expertise.
Alawadhi underscored the significance of leveraging expertise to improve safety processes, corresponding to checkpoint administration, and expressed IATA’s curiosity in collaborating with FAAN on these initiatives.
He highlighted IATA’s desire for utilising digital options to reinforce passenger facilitation and enhance data sharing between varied companies on the airport, which might contribute to operational effectivity and total improved passenger expertise.
In her response, the Managing Director of FAAN, Olubunmi Kuku, urged enhanced collaboration between the Authority and IATA to strengthen and promote the sustainable development of Nigeria’s aviation trade.
Kuku emphasised that the continual enchancment of safety protocols is a high precedence for FAAN, notably in an evolving international aviation panorama the place security is paramount.
She defined FAAN’s dedication to undertake superior safety applied sciences and processes that defend passengers and streamline their airport expertise, including that FAAN is concentrated on making the airports extra passenger-centric by enhancing customer support, eliminating advanced check-in procedures, thereby lowering passenger facilitation time, and enhancing airport amenities.
Kuku known as for nearer collaboration between FAAN and IATA, urging that each organisations meet extra frequently.
She sought IATA’s help in site visitors growth and another areas obligatory to make sure the success of FAAN’s operations and the sustainable development of the aviation trade in Nigeria. She assured her guests that FAAN is absolutely dedicated to implementing IATA’s suggestions, making certain that Nigerian airports proceed to satisfy worldwide benchmarks.
Alawadhi led a five-man delegation of senior IATA officers, which included the Space Supervisor for West & Central Africa, Dr Samson Fatokun; Director of Operations, Security and Safety for Africa and the Center East, Mr Kashif Khan; the Regional Supervisor, Buyer Expertise & Passenger Facilitation, Mr Mamadou Guebre and Jennifer (Aisha) Yeates , Assistant Director Operational Security at IATA Africa and Center East (AME).
