Job title: Head of Retail Progress – Northern Directorate
Firm: RedCloud Expertise
Job description: About RedCloudRedCloud is leveraging AI-powered know-how to interrupt down the obstacles to honest and worthwhile commerce in rising markets.RedCloud’s Clever Open Commerce Platform connects FMCG Manufacturers, Distributors, and Native Retailers on a single, equitable market, empowering them with real-world insights and information to assist them make higher selections. RedCloud permits FMCG Manufacturers to grab new alternatives in rising markets, facilitates entry to extra consumers & streamlines operations for Distributors, and helps Native Retailers spend extra time promoting merchandise, not looking for them.The corporate contains a extremely numerous, dynamic group of pushed proficient folks from over twenty totally different international locations, talking a number of languages, with a bodily footprint in Africa, Europe, and Latin America.The Head of Retail Progress, you’ll play an integral function in creating profitable, long-term relationships with a portfolio of shoppers throughout Nigeria, connecting with key enterprise executives and stakeholders. Performing as a key level of contact between clients and cross-functional inner groups to make sure the well timed and profitable supply of our options in accordance with buyer wants. Managing and creating consumer accounts to provoke and keep beneficial relationships with shoppers as our product street map evolves.The Head of Retail Progress within the Retail Progress Unit will probably be accountable for overseeing the efficiency and growth of retail operations inside their designated area. Reporting on to the Vice President, Retail Progress. The Head of Retail Progress will lead a group of Regional Account Managers and Account Managers guaranteeing that each one regional actions align with the corporate’s general strategic goals. This function requires a deep understanding of the FMCG distribution chain, digital options, and a confirmed capability to drive gross sales development and operational excellence.As Head of Retail Progress, you can be devoted to constructing methods centered on how we develop and retain our service provider base throughout present and creating markets. You’ll personal the technique, roadmap, and execution of key retail development initiatives centered on unlocking outstanding buyer experiences for our international viewers. You’ll drive sturdy decision-making by means of quantitative outcomes, AB testing, and qualitative analysis and buyer insights.Key Tasks:Strategic Management:
- Develop and implement regional development methods to attain and exceed gross sales targets.
- Monitor market tendencies, competitor actions, and buyer preferences to establish development alternatives.
Staff Administration:
- Lead, mentor, and handle a group of Regional Account Managers and Account Managers, guaranteeing excessive efficiency {and professional} improvement.
- Help in recruitment, coaching, and efficiency analysis of group members.
Gross sales and Enterprise Improvement:
- Foster sturdy relationships with key accounts, buyer stakeholders, and govt sponsors.
- Collaborate with the Gross sales and Product groups to develop and execute methods for onboarding new shoppers and increasing present consumer relationships.
- Help the Gross sales group with skilled companies and implementation of latest options.
Operational Excellence:
- Make sure the well timed and profitable supply of options in accordance with buyer wants and goal – Act as a liaison between Product Engineering, Pre-Gross sales Groups, and shoppers to resolve technical points swiftly.
- Oversee the implementation of digital options throughout Funds, Ordering, Advertising and marketing options, and B2B marketplaces inside the area.
Efficiency Monitoring and Reporting:
- Forecast and observe key regional metrics, offering correct and well timed stories to senior administration.
- Analyze and monitor buyer utilization of merchandise, figuring out areas for enchancment or further help.
Buyer Relationship Administration:
- Develop a trusted advisor relationship with shoppers, guaranteeing satisfaction and long-term loyalty.
- Clearly talk the progress of month-to-month/quarterly initiatives to each inner and exterior stakeholders.
Expertise and Expertise Required:
- Confirmed expertise in a regional administration function inside the FMCG or retail sector, with a powerful observe report of driving development. With at the very least 10 years’ expertise.
- Robust understanding of the end-to-end FMCG distribution chain and digital options.
- Distinctive management, communication, and interpersonal expertise, with the flexibility to affect in any respect ranges, together with govt and C-level.
- Expertise in managing cross-functional groups and dealing collaboratively throughout departments.
- Glorious analytical, negotiation, and presentation expertise, with eager consideration to element.
- Means to adapt to a fast-paced setting and handle a number of priorities below tight deadlines.
Advantages
- Working with a pioneering supplier of eCommerce options you’ll have the chance to hitch a global firm who’re rising massively, we encourage ambition and creativity.
- Plus, you’re going to get:
- First Class Wage
- 25 days annual depart growing to 26 days after your first 12 months within the enterprise.
- Firm Tools
Try the hyperlinks under to see what our CEO Justin Floyd has to say about our plans for development for the yr forward, and to see our newest video on the mission we’re on!
Anticipated wage:
Location: Nigeria
Job date: Thu, 03 Oct 2024 02:21:42 GMT
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