LAPO Microfinance Financial institution (LAPO MfB) has stated it put prospects first because it was created in 1987 and would proceed to do every thing potential to elevate its prospects out of poverty.
This was revealed in a press release by the financial institution’s director of promoting communications, Oluremi Akande, in celebrating the customer support week.
Oluremi Akande, emphasised the financial institution’s customer-centric method, stating, “Every day, we attempt to make each interplay rely. We imagine in really listening to our prospects and addressing their wants to make sure they really feel valued and supported.”
The financial institution kicked off its Buyer Service Week 2024 with a renewed dedication to going “Above and Past” for its prospects, honouring the relationships which have powered the financial institution’s journey for over a decade.
This 12 months’s theme speaks to LAPO MfB’s dedication to constructing a buyer expertise based on belief, empathy, and responsiveness.
He went on to explain how LAPO MfB goals to transcend transactions to create lasting relationships that empower prospects on their monetary journeys.
LAPO MFB believes every consumer represents a possibility to make a optimistic affect.
Lately, a microfinance financial institution stated it has disbursed over ₦1.4 trillion to its prospects, which promoted the microfinance financial institution’s dedication to lifting individuals out of poverty.
“Since its institution in 1987, LAPO has disbursed over ₦1.4 trillion in microcredit to low-income earners, together with petty merchants, smallholder farmers, and small companies throughout the nation, contributing considerably to financial stimulation and nationwide prosperity.“It supplies a platform for stakeholders to critically analyse this paradox and talk about actionable methods to foster an inclusive, affluent future”, the Head of Programme and Communications, Dr James-Knowledge Abhulimen, stated.
