Job title: Nigeria Shopper Database Administration Coordinator
Firm: One Acre Fund
Job description: About One Acre FundBased in 2006, One Acre Fund equips greater than 4 million smallholder farmers to make their farms extra productive. Throughout 9 international locations that collectively are dwelling to two-thirds of Africa’s farmers, we offer high-quality farm provides, tree seedlings, accessible credit score, trendy agronomic coaching, and a variety of different agricultural companies. On common, this mannequin permits any farmer to extend her revenue and belongings on supported land by greater than 40 p.c, whereas completely enhancing her local weather resilience. That is all made potential by our crew of 8,000+ full-time workers, drawn from various backgrounds and professions.The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We’re at the moment serving over 100,000 distinctive farmers throughout the state through our inputs on credit score ‘Core’ program, inputs on money ‘Retail’ program, and have a free tree seedling distribution ‘Agroforestry’ program. To study extra about our work, have a look at our Nigeria weblog.In regards to the PositionOur consumer Knowledge Administration Coordinator oversees all vital consumer knowledge administration and works with our core operations each day. You’ll design improvements that assist our in nation Enterprise Operations groups and associate departments. You’ll report on to the Enterprise Evaluation Coordinator.Obligations
- Knowledge Administration
- Handle shoppers’ knowledge throughout the lifecycle of the shoppers (enrolment to reimbursement)
- Preserve correct and up-to-date shoppers’ knowledge
- Deal with knowledge evaluation requests from associate departments for strategic decision-making or exterior necessities
- Staff Administration and Communication
- Straight Handle 3-4 CDM knowledge officers
- Characterize CDM in conferences at any time when your supervisor shouldn’t be out there or when assigned to
- Facilitate coaching for the Discipline Officers on the usage of OAF productiveness purposes
- Operational Administration
- Consider and provide you with system or course of enhancements to raised deal with consumer repayments, resolve consumer points on reimbursement
- Reconcile shoppers’ repayments on shoppers’ database with the financial institution document periodically
- Assist operational audit
- Buyer Service
- Set achievable targets and course of enhancements to assist in attaining Service Stage Settlement
- Be certain that we meet 100% of the Service Stage Settlement all year long
Profession Progress and GrowthNow we have a powerful tradition of fixed studying and we spend money on creating our individuals. You’ll have weekly check-ins along with your supervisor, entry to mentorship and coaching applications, and common suggestions in your efficiency. We maintain profession evaluations each six months, and put aside time to debate your aspirations and profession targets. You’ll have the chance to form a rising group and construct a rewarding long-term profession.{Qualifications}Throughout all roles, these are the . For this function particularly, you’ll have:
- 1 -2 years expertise in databases/knowledge warehousing and SQL or a statistical programming language (STATA, R, Python)
- Bachelor’s diploma in a related area similar to Knowledge, Stata, Laptop Science, or related work expertise.
- Want to tackle technical challenges
- Understanding of superior formulation in Excel
- Microsoft Workplace and G-suite proficiency
- Can scope a deliverable after chatting with crew members
- Can take suggestions, and keen to confess errors
- Can run trainings, conferences and demos non supervised
- Language: Fluent in English; Hausa and Nupe will probably be an added benefit
Most well-liked Begin DateAs quickly as potentialJob LocationMinna, NigeriaAdvantagesMedical health insurance, paid day offEligibilityThis function is barely open to residents or everlasting residents of NigeriaSoftware Deadline05 October 2024One Acre Fund by no means asks candidates to pay any cash or pay for checks at any stage of the interview course of. Official One Acre Fund emails will at all times arrive from an @ handle. Please report any suspicious communication right here (globalhotline@oneacrefund.org), however don’t ship purposes or utility supplies to this electronic mail handle.Range, Fairness, Inclusion (DEI), and anti-racism are deeply linked to our group’s mission and function. One Acre Fund aspires to construct a tradition the place all workers really feel persistently valued, represented, and linked – in order that our crew can thrive as professionals, and obtain distinctive impression for the farmers we serve.We’re dedicated to equal employment alternative no matter race, shade, ancestry, faith, intercourse, nationwide origin, sexual orientation, age, marital standing, incapacity, gender, gender identification or expression. We’re proud to be an equal alternative office.
Anticipated wage:
Location: Minna, Niger State
Job date: Sat, 31 Aug 2024 22:26:16 GMT
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