Know-how chief, Siemens (www.Siemens.com) has achieved a groundbreaking milestone with its transformative Meter Administration System, efficiently integrating 950,000 sensible meters throughout Ghana. This modern answer is revolutionizing electrical energy administration and driving digitalization for the state utility, positively impacting over 4 million customers.
In recognition of its contribution to the area’s digital transformation, Siemens was just lately named ‘Greatest Firm in Digital Transformation&Innovation’ on the Africa Greatest Enterprise Awards, held in Ghana. The sensible metering answer, carried out for the Electrical energy Firm of Ghana (ECG), digitalizes the utility’s operations from backend programs to shopper interfaces, guaranteeing seamless electrical energy supply to three million meters serving households and companies.
“We’re extremely pleased with this answer and this award, which acknowledges Siemens’ strategic function in remodeling Ghana’s financial system right into a extremely environment friendly digital financial system. By means of our concentrate on digitalization, electrification, and automation, Siemens is driving impactful change within the area,” says Kofi Oppong, Siemens Regional Supervisor, West Africa.
Advantages of the Siemens ECG Metering Administration System
“The ECG Metering Administration System is a game-changer for the utility, eliminating inefficiencies, fixing income assortment challenges, and guaranteeing clients throughout Ghana profit from digitalization,” says Oppong.
The system provides unparalleled customer support advantages, enabling customers to routinely activate electrical energy upon buying tokens through Cell Cash wallets. Prospects not have to rush dwelling to enter codes, and relations overseas should buy tokens that may be immediately activated. This innovation offers customers larger management over their spending whereas eliminating the danger of service interruptions or blacklisting attributable to non-payment, considerably enhancing the client expertise.
Operationally, the system consolidates beforehand fragmented platforms, permitting sensible meters from varied producers to function seamlessly below one common backend. “Siemens’ answer allows interoperability throughout the utility’s ecosystem, offering a totally digitalized system with a transparent view of buyer knowledge,” says Oppong. This transparency enhances analytics, forecasting, community optimization, troubleshooting, and fraud detection.
Challenge updates
Now in its fourth 12 months of operation, Siemens’ Grid Software program Resolution has delivered outstanding outcomes, together with the combination of 950,000 sensible meters, improved income assortment, enhanced buyer expertise, and optimized operational and employees prices. Siemens continues to supply upkeep assist providers, guaranteeing the challenge’s ongoing success.
Distributed by APO Group on behalf of Siemens AG.
