Job title: Telesales Government Job at Rosabon Monetary Providers
Firm:
Job description: Rosabon Monetary Providers (RFS) Restricted is an Award successful Rosabon Monetary Providers is member of the Idea Group is licensed by the Central Financial institution of Nigeria, CBN on April 22, 1993, and being a long-standing member of the Tools Leasing Affiliation of Nigeria (ELAN), the group has developed into Nigeria’s main Non-Banking Monetary Middleman and Tools Leasing agency targeted on area of interest and common markets.We’re recruiting to fill the place under:Job Place: Telesales Government
Job Location: Yaba, Lagos
Employment Sort: Full-timeJob Abstract
- The particular goal of the telesales is to promote services and products over digital channels notably telephone, emails, SMS and social media chats. This implies the perfect candidate have to be a wonderful communicator and have superior individuals abilities.
- They have to be snug presenting services or products over the telephone in addition to coping with complaints and doubts which result in changing potential leads into precise transactions.
- The aim is to assist the corporate develop by bringing in clients and growing enterprise.
Duties and Tasks
- Changing buyer inquiries into gross sales alternatives, minimal of fifty transactions month-to-month.
- Offering market analysis by means of outbound calling
- Surveying buyer satisfaction
- Asking questions to grasp buyer necessities, sending relevant paperwork and necessities
- Exploring and adopting methods to contact clients notably RNR bucket and curate responses and suggestions
- Producing reviews and making suggestions to the group lead for use as steerage in decision-making pertaining to the technique for lead engagement and consummation
- Producing extra transactions exterior assigned results in meet gross sales targets
- Contacting potential and current clients to tell them a couple of services or products utilizing scripts
- Answering questions on merchandise or the corporate
- Offering model recognition by leaving leads with a wonderful impression of an organization by means of efficient buyer relations, empathy and efficient communication abilities
- Changing tough leads into clients
- Chopping prices per gross sales whereas rising conversion charges by lowering contact bills and successfully using dialog minutes per lead
- Producing funding/financial savings results in meet gross sales goal in wealth administration portfolio
- Some other duties assigned by your supervisor
Key Efficiency Indicators
- Minimal conversion depend of fifty transactions month-to-month.
- Common first contact time of 1hour
- Channel utilization to maximise buyer response.
- Profitable outreach recorded through calls, e mail, chats and SMS blasts.
- Buyer satisfaction scores or Internet Promoter Rating (NPS) associated to guide engagement.
- Buyer retention fee of 60%
- Era of funding/financial savings account to fulfill month-to-month goal
Necessities
- Bachelor’s Diploma, HND or equal in any discipline of research.
- Expertise involved heart or customer support position with capacity to make minimal of 100 calls every day
- Confirmed observe report of efficiently assembly gross sales quota
- Earlier expertise in monetary companies notably with a report in fund mobilization.
Technique of Utility
and certified candidates ought to ship their Functions to: utilizing the Job Place as the topic of the e-mail.What to anticipate within the hiring course of
- A preliminary telephone name with the recruiter
- A reasoning and a persona evaluation
- A technical interview session with a HR consultant and the hiring supervisor.
Anticipated wage:
Location: Yaba, Lagos State
Job date: Mon, 25 Nov 2024 04:31:02 GMT
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