The Metropolis has assured residents utilizing pay as you go electrical energy meters that if they’ve persistently bought electrical energy, their meters have already been upgraded and can function usually regardless of the upcoming TID (Token Identifier) rollover.
By 20:24 on November 24, all pay as you go electrical energy meters should be upgraded to Key Revision Quantity 2 (KRN 2). After this time, tokens won’t work on unupgraded meters, probably leaving households with out electrical energy.
The Metropolis studies that it has reached its goal, updating 100% of actively used meters. Nonetheless, residents uncertain of their meter’s standing are urged to confirm it earlier than contacting the Metropolis.
The right way to Verify Your Meter’s Standing
To examine whether or not your meter has been upgraded, observe these steps based mostly on the primary two digits of your meter quantity and its make:
Landis & Gyr (Prefix 07): Enter i057, then press Enter.
If not up to date: Shows 1.
If up to date: Shows 2.
Landis & Gyr PLC (Prefix 07): Enter i057, then press Enter.
If not up to date: Shows 1 2.
If up to date: Shows 2 2.
Conlog RF (Prefix 04): Enter #005#, then press Enter.
If not up to date: Shows 1.
If up to date: Shows 2.
Hexing PLC (Prefix 14): Enter 873, then press Enter.
If not up to date: Shows 1.
If up to date: Shows 2.
Itron PLC (Prefix 016): Enter 005, then press Enter.
If not up to date: Shows 1 2.
If up to date: Shows 2 2.
Sanxing PLC (Prefix 45): Enter 005, then press Enter.
If not up to date: Shows 1 2.
If up to date: Shows 2 2.
What to Do If Your Meter Is Not Up to date
In case your meter shows a 1 or 1 2, it has not been upgraded. Residents ought to accumulate a set of Keychange tokens from their nearest Power Division workplace to finish the replace.
Failure to improve will forestall you from loading electrical energy tokens, successfully rendering your meter inoperable.
Want Help?
Residents needing additional help can contact the Metropolis’s name centre at 0860 543 000.
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