e-Chancellor of the Nationwide Open College of Nigeria (NOUN), Prof. Olufemi Peters, has assured college students that the establishment’s administration will resolve all their issues, particularly technical glitches with the college portal.
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Peters gave the peace of mind throughout a digital city corridor assembly he held with the scholars, the college mentioned on Monday.
He additionally mentioned that points surrounding exams, course supplies, and others can be resolved quickly.
The revolutionary assembly, which was referred to as to deal with a broad vary of scholars’ issues, highlighted the NOUN administration’s efforts to enhance examination methods, course materials distribution, and refund processes.
“We perceive the frustrations a few of you face because of the usage of outdated course supplies throughout exams.
“It is a results of the three-year cycle we use for reviewing the query financial institution.
“The answer shouldn’t be misplaced, and we are going to make the mandatory changes,” he mentioned.
The vice-chancellor emphasised the college’s dedication to resolving key points raised by the scholars and guaranteeing a smoother educational expertise.
One of many main issues mentioned was the problem college students face with Laptop-Based mostly Assessments (CBT) because of insufficient steering and a scarcity of familiarity with examination procedures.
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The vice-chancellor suggested the scholars to pay shut consideration to examination directions and reiterated the significance of adhering to the rules offered in query papers.
He acknowledged the challenges with CBT however assured that enhancements have been underway, notably with transitioning course supplies.
The VC revealed that the college had detected makes an attempt to compromise the integrity of the college’s Tutor Marked Task (TMA) platform.
He listed the tried breach to incorporate the usage of automated methods to generate responses, third-party participation in assignments and different irregular actions that undermined the examination course of.
“The College Senate’s preliminary response was to cancel all TMA scores of the affected college students.
“Nonetheless, slightly than awarding them zero marks, it was determined to regulate their examination scores, permitting college students to be graded out of 100 as a substitute of the standard 70 or 60.”
He added that the college remained dedicated to upholding the integrity of its educational processes.
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“We’ll take comparable decisive actions if essential, as it is important to guard the integrity of our educational certificates and the popularity of the establishment.”
He additionally addressed the problem of delays in refunding leftover funds in college students’ wallets, citing the necessity for an intensive verification course of earlier than disbursements might be accepted.
He assured the scholars that their refunds, together with educational account balances, can be processed as rapidly as doable, after essential clearance.
On the distribution after all supplies, the vice-chancellor revealed plans to streamline logistics.
“Presently, supplies are despatched to state capitals, the place college students accumulate them from their respective research facilities.”
Peters revealed that the college was exploring choices to personalize the supply course of whereas holding manufacturing prices manageable.
“We should guarantee supplies are distributed successfully with out waste, as quantity performs an important position in manufacturing prices.”
In response to a pupil’s inquiry about GST programs, the VC defined that sure programs have to be accomplished to take care of accreditation requirements.
He urged the scholars to finish these programs to keep away from potential points with commencement or certification.
He acknowledged the technical glitches with the coed portal and different logistical challenges affecting examination scheduling and reassured that the college was engaged on resolving the problems.
The VC mentioned that they might talk developments by official NOUN emails.
He additionally expressed the college’s dedication to facilitate clean transition for college kids getting into at superior ranges and contemplating suggestions for streamlining commencement necessities.
The VC expressed gratitude for the lively participation of scholars within the assembly and warranted them that their issues have been being taken severely.
He highlighted the college’s success and its efforts to increase companies and enhance infrastructure by partnerships with businesses like TetFund.
